Can I get a refund?

Q: Can I get a refund?

Yes — PhotosShoot offers a **14-day money-back guarantee** on all paid plans. If you're not satisfied with your results within the first 14 days of your subscription, you can request a full refund, no questions asked. **How to request a refund:** 1. Log in to your account and go to **Settings → Billing** 2. Open the Stripe billing portal 3. Use the self-refund option if available, or contact support at support@photosshoot.com 4. Include your account email and the reason for your request Refunds are typically processed within **3–5 business days** and returned to your original payment method. **What's covered:** - Full refund within 14 days of your initial subscription purchase - Yearly plan purchases are also eligible within the 14-day window **What's not covered:** - Refund requests made after 14 days - Credits purchased separately (non-subscription) - Cases where the account has been used extensively to generate large volumes of content If you're outside the 14-day window but have a legitimate concern — such as a billing error or a technical issue that prevented you from using the service — please contact support and we'll review your case individually. We want you to be happy with PhotosShoot. If your photos didn't meet your expectations, let us know and we'll do our best to make it right.

Can I get a refund?

Yes — PhotosShoot offers a 14-day money-back guarantee on all paid plans. If you're not satisfied with your results within the first 14 days of your subscription, you can request a full refund, no questions asked.

How to request a refund:

1. Log in to your account and go to Settings → Billing

Open the Stripe billing portal

Use the self-refund option if available, or contact support at support@photosshoot.com

Include your account email and the reason for your request

Refunds are typically processed within 3–5 business days and returned to your original payment method.

What's covered:

Full refund within 14 days of your initial subscription purchase

Yearly plan purchases are also eligible within the 14-day window

What's not covered:

Refund requests made after 14 days

Credits purchased separately (non-subscription)

Cases where the account has been used extensively to generate large volumes of content

If you're outside the 14-day window but have a legitimate concern — such as a billing error or a technical issue that prevented you from using the service — please contact support and we'll review your case individually.

We want you to be happy with PhotosShoot. If your photos didn't meet your expectations, let us know and we'll do our best to make it right.

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