It happens — you signed up or renewed using a card you didn't intend to use. PhotosShoot makes it easy to resolve this.
Step 1: Self-refund via Stripe
PhotosShoot payments are processed through Stripe. In many cases, you can request a refund directly:
1. Go to Settings → Billing → Manage Subscription in your PhotosShoot account
Step 2: Update your payment method
After the refund, update your card:
Step 3: Re-subscribe
Once your payment method is updated, re-subscribe to your preferred plan from Settings → Billing.
If the self-refund option isn't available: Contact support at support@photosshoot.com with your account email and the charge details. We'll process the refund manually and help you update your payment method.
There's no penalty for switching cards and we're happy to make this as smooth as possible.